Johnson Controls expands AI features in OpenBlue digital ecosystem

Johnson Controls expands AI features in OpenBlue digital ecosystem

Johnson Controls announced significantly expanded AI capabilities in its OpenBlue Enterprise Manager suite of digital solutions, part of the OpenBlue digital ecosystem. The updates, available today, include the first customer-facing generative AI applications, more autonomous building controls, and a significantly improved user experience. These updates pave the way for additional AI enhancements in 2025, focused on globally accepted performance standards, optimized equipment performance for cost savings and enhanced regulatory compliance.

The expanded AI features take data insights to the next level and build on the measurable impact customers are already seeing when utilizing OpenBlue. With OpenBlue Enterprise Manager guiding facility improvements, coupled with equipment upgrades and proactive services, customers are benefitting from up to 30% reduction in energy spend, up to 20% reduction in maintenance spend, and 10% more optimized space utilization - a win for the environment and the bottom line.

“The expansion of customer-facing AI features into Johnson Controls OpenBlue marks a pivotal moment in the evolution of building management technology,” said Johnson Controls Chief Technology Officer Vijay Sankaran. “These new AI-driven features not only enhance operational efficiency and sustainability, but also empower building owners and operators with unprecedented levels of insight and control. We are committed to pioneering innovations that drive automation and create smarter, more responsive environments for our customers.”

OpenBlue now has integrated generative AI tools that proactively recommend the most impactful energy savings projects, reducing the need to analyze large amounts of building data. The system anticipates needs, like analyzing energy usage based on live weather data, to create actionable insights, helping customers achieve energy savings and reduction in carbon emissions.

“Our customers have consistently told us that one of the challenges with AI is they are unsure of what questions to ask a Generative AI chatbot about their building,” said Julius Marchwicki, Vice President, Digital Product Management, Johnson Controls. “Our generative AI feature automatically constructs the right prompts that are built from our decades of experience in the commercial buildings space.”

The platform also tracks energy conservation projects across over 130 categories, improving data management and managing decarbonization strategies. It supports utility bills management with automatic error correction, reducing billing gaps.