we believe in being close to our customers business

Tell us about the challenges faced due to COVID-19 and its impact on the Construction Equipment sector and overall economy.

we believe in being close to our customers business
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Wilfried Theissen,
Managing Director,
Putzmeister India

 

 
 
 
Tell us about the challenges faced due to COVID-19 and its impact on the Construction Equipment sector and overall economy.
During the lock down Business has been at a complete standstill across the country for all non-essential industries. As construction sites start reopening, the first priority will be to guarantee that jobsites are safe and are following the mandated social distancing norms. Putzmeister has developed a set of guidelines for the safe handling of our equipment and we are training customers, equipment operators and our After-Sales team to ensure a smooth resumption. We expect to see a slow uptick in demand as the situation normalizes. 
 
The second priority is to get the supply chain going for the supply of raw materials needed for the manufacturing and the dispatch of equipment and parts to our customers. The current situation is very dynamic to say the least , with guidelines being regularly issued and updated by central, state and local authorities. Our teams are working round the clock to ensure that we offer our customers the support they need through this difficult phase. However, it will probably take 3-6 months to get back to a smooth industrial activity.
 
With depreciation in sales, what will be your revival strategy to handle the situation post the lockdown?
 
At Putzmeister we believe in being close to our customers business. From being one of the first OEMs in our segment to offer equipment value retention guidelines, to training our customers and operators on how to handle our equipment with social distancing norms our teams have been working continuously to offer our customers support. We have also kept in regular touch with our equipment operators and can help connecting customers and operators in many parts of the country.
 
When it comes to our employees, we deployed rigorous mechanisms to track everyone's health and wellbeing and made complete medical support available should the need arise. Furthermore we have elaborated clear and effective safety and health guidelines for factory, field and job sites to support a risk free operational start after the lock down.
 
The COVID-19 wipeout has impacted laborers immensely. What are the measures being taken to support them?
 
The measures taken for our employees, as mentioned previously, includes our factory, field and office staff. 

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