Enabling Hassle - Free Home Construction with Technology.

With social distancing and remote operations becoming the new global norm, it is time for the home construction adopt digital technologies.

Change is constant, and sometimes, even changes forced by a natural calamity such as the Covid19 pandemic can benefit the world in many ways. The pandemic made us all stagger, stop, and then regroup with the aid of digital technology. Today, while our medical community is braving the challenge and protecting us from the deadly contagion, our technological advancement is helping businesses across all verticals emerge stronger, smarter, and more convenient for both clients and consumers.

Home construction in India has been an industry which is considered to be traditional, manually run, and labor intensive. The segment is dominated by the unorganized offline players who rely on outdated construction techniques and have little to no transparency related to the process. Constructing homes is a multi-layered process with numerous sub-processes or functions that need to run smoothly. Any holdup in one of the processes can bring the whole machinery to a stop. Hence, conventional practices are no longer conducive to the current consumer demands. In such a scenario, the changes in the playing field such as social distancing, hygiene norms, preference for least-contact digital processes etc, are making the players adapt to the new rules.

While most people would have scoffed at the idea of digitally managing home construction processes about a couple of decades ago, the advanced technologies of today are making the whole process hassle-free and fast. The conditions are favorable as the number of smartphone and internet users in the country has touched the half a billion mark and digital proliferation is only going to speed up with the arrival of 5G in the times ahead.

The reason digital technology is proving to be the panacea for all construction-related hassles is the emphasis on creating customer-centric online tools and services. For instance, the biggest hindrance to any home construction project usually is the cost over-runs and delays in the completion of the project. However, technology has now made it possible to keep a strict tab on the progress of the project, exchange information and instructions, and avoid any delays that could inflate the budget.

At Housejoy, we are constantly striving towards the digitization of the Indian home construction sector. We have integrated various technologies such as AI, IoT, Data analytics, and Cloud etc to create a holistic solution for digital home construction management. Some of the USPs of Housejoy app are:

-  Implementation of 100% system driven order management and sales CRM from lead discovery to handover.

-  Integrated Whatsapp channel (Rocket chat) to enable complete transparency and free flow of communication during the design and execution stages.

-  An evolving system that produces automated project schedules for each construction project based on specifications.

-  Builder app for the on-site engineers to track and update daily progress into the system.

-  An app that showcases progress, notifies of delaysand sends BOQ's on request to the customer.

-  Labour payout consolidation is done through the system with payouts made to the vendors as per the defined schedule

-  Automated online verification flow and on-boarding for customers to ensure they have complete visibility of what they are paying for

-  Inbuilt quality checks in the system with the pre-defined inspection schedule

-  App-based labour management, labour expenses report, daily tracking, informing and updating the customers, and ensuring labour security at the construction site

-  Type of material consumed and its expense sheet shared digitally with customers.

-  Customers can access the house details and design diagram at any stage, approve or request changes while sitting at home through their smartphone

-  Our team comprises of dedicated and experienced project managers, project coordinators, and delivery managers etc., to assist our customers. They are supported by our advanced customer support system and a digital escalation process

We are soon going to launch Housejoy Plans and are also working on the option to provide multiple device login to customers via a secured QR scanning option. These functionalities of digitization create greater transparency, optimal efficiency and strict adherence of all timelines and rules governing the processes. The overall customer experience becomes hassle-free, and service delivery is much superior in quality and satisfaction.

Another key factor that is leading to the usage of digital technology in home construction is the emergence of smart and sustainable home trends. Today's consumers don't just want to build a home but are also highly conscious of factors like energy and water consumption, carbon footprint, and ecological impact of the construction.

IoT has ushered in the era of remote and gesture-controlled functions and smart devices that function with biosensors and lighting that can brighten or dim according to the time of the day. Hence, home construction has now become a job for people with good technical knowhow and the ability to integrate digital technology at every step of the process.

With social distancing and remote operations becoming the new global norm, it is time for the home construction business to go wrinkle-free and adopt digital technologies wholeheartedly!

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