HD Hyundai inaugurates its Third ARC centre
The construction equipment market in India for FY2023-24 has surpassed 100,000 units per year, making it the third-largest market globally. Specialized machines, such as excavators, account for approximately 30-32% of total construction equipment demand.
HD Hyundai has achieved a record of 47,000+ excavators sold from its India Smart factory since its inception in 2008. With a large population of existing excavators in India, HD Hyundai sees a very big opportunity to add value for customers by rebuilding their existing machines at competitive rates, thus making them save on Capex.
ARC facility overview
The ARC workshop facility is designed according to HD Hyundai's global quality standards. The company initiated its own ARC in 2021 at Chakan, Pune which caters mainly to Western and some parts of the Central Region. It then opened the second ARC with Unity Earthtech (dealership in Faridabad (NCR region) catering to the Northern Region. The company has rebuilt over 150 excavators and has a robust pipeline of customer orders in hand.
HD Hyundai has recently inaugurated its third ARC centre operated by Knowteq Equipcare LLP, in Kajora, Durgapur under technical support and guidance from HD Hyundai. This Eastern Region ARC will cater to all customers in the East and North East regions. This facility is specifically designed for the rebuild and refurbishment of old Hyundai excavators, accidental Hyundai excavators, etc. It is equipped with all state-of-the-art modern manufacturing and testing facilities for major structural repairs, critical components overhauling like engines, and major hydraulic aggregates.
The inauguration of the ARC in Durgapur was held on September 17, 2024, auspicious day of Vishwakarma Pooja, in the presence of the chief guest, Seong Woo Shim, Managing Director of HD Hyundai Construction Equipment India and Rajiv Chaturvedi, Vice President, and HCEI team. The senior management team from Knowteq Equipcare LLP, including their GM, Sarup Agarwal, was also present.
Tarun Jha, Head of Service at Hyundai, emphasized the activities of the ARC in the East Zone followed by an address by Joydeep Bakshi, National Head of Sales, and Amitesh Saha Regional Manager of the Eastern Region.
Sarup Agarwal, GM at Equipcare, highlighted the ARC’s facilities and emphasized the quality of rebuilding at their newly opened ARC, which Hyundai customers will benefit. He shared insights about Equipcare's future goals in collaboration with Hyundai and expressed his confidence and excitement in this journey to offer world-class rebuilding support to all customers of Hyundai in the East Region.
Dedication to quality and customer satisfaction
“At ARC Durgapur, we are dedicated to providing rebuild and refurbishment facilities for HD Hyundai excavators because we understand our customers' need for reliability and long-term value from their equipment. By adhering to global quality standards and offering major structural repairs and critical component overhauls, we are committed to delivering exactly what our customers are looking for—extended equipment life and maximum returns on investment. Our dedication stems from a desire to meet these expectations while ensuring optimal performance and durability, providing our customers with complete peace of mind.”
